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Refund and Return Policy

Return and Refund Policy

Eligible Conditions: Returns are only applicable if the product is damaged, missing, or incorrect.

Returns: Returns are accepted within 7 days of the delivery date. To be eligible for a return, please follow these steps:

Inspect Your Order: Record a video while opening your package upon receipt. This video is crucial for verifying any damage or discrepancies.

Check Your Items: Ensure the item is unused, in its original packaging, and in the same condition as when you received it.

Report Issues Promptly: If the item is damaged, missing, or incorrect, contact us immediately at myskyship.in@gmail.com. Provide the video and details about the issue so we can resolve it promptly.

Final Sale Items: Note that final sale items cannot be returned.

Shipping Policy

At MySkyShip, we aim to provide efficient delivery services to our customers across India.

Delivery Timeframe

All items purchased from our store are shipped pan India and typically delivered within 7 business days from the date of order placement.

Possible Delays

While we strive to ensure timely delivery, please understand that occasional delays may occur due to unforeseen circumstances beyond our control. We appreciate your patience and understanding in such situations.

Contact Us

If you have any questions or require assistance regarding your order or delivery, please don't hesitate to reach out to us at myskyship.in@gmail.com Our dedicated customer support team is here to help.

Privacy Policy

This Privacy Policy describes how MySkyShip collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from myskyship.com or otherwise communicate with us regarding the Site. For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

• Contact details including your name, address, phone number, and email.

• Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.

• Account information including your username, password, security questions and other information used for account security purposes.

• Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at myskyship.in@gmail.com

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